1. Booking and Payment
- Reservation: All reservations must be made through our official website, by phone, or via email. A valid credit card is required to secure your booking.
- Payment: Payment for services can be made by credit card or other methods specified at the time of booking. Full payment or a deposit may be required depending on the type of service and duration of the rental.
- Additional Charges: Any additional charges incurred during the rental period (e.g., extra mileage, additional stops) will be billed to the credit card on file.
2. Cancellation Policy
- Cancellation More Than 72 Hours Before Pickup: A full refund will be issued, minus a cancellation fee of [Specify Amount or Percentage].
- Cancellation Within 72 Hours of Pickup: A cancellation fee of [Specify Amount or Percentage] will apply. The remaining balance will be refunded.
- No-Show: If you do not show up for your reservation and have not provided prior notice, you will be charged the full reservation amount. No refunds will be issued for no-shows.
3. Modifications
- Changes: To modify your reservation, including changes to pickup times, dates, or routes, please contact us at least 24 hours in advance. Additional charges may apply depending on the nature of the changes.
4. Service Delivery
- Timeliness: We strive to provide punctual service. However, we are not liable for delays caused by unforeseen circumstances, such as traffic conditions or weather.
- Passenger Conduct: Passengers must comply with all applicable laws and regulations. Disruptive or inappropriate behavior may result in termination of service without refund.
5. Luggage and Personal Items
- Luggage: We are not responsible for any loss or damage to luggage or personal items left in the vehicle. Please ensure all belongings are taken with you when exiting the vehicle.
6. Liability and Insurance
- Liability: [Limousine Company Name] is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
- Insurance: Our vehicles are insured to cover standard risks. However, we recommend that passengers have their own travel insurance to cover any personal or incidental risks.
7. Exceptional Circumstances
- Force Majeure: We are not liable for any failure to perform our obligations under these Terms and Conditions due to circumstances beyond our control, including but not limited to natural disasters, strikes, or government regulations.
8. Confidentiality and Data Protection
- Privacy: We are committed to protecting your personal information. Your data will be used in accordance with our Privacy Policy, which is available on our website.
9. Governing Law
- Jurisdiction: These Terms and Conditions are governed by the laws of [Your Jurisdiction]. Any disputes arising from these terms shall be resolved in the courts of [Your Jurisdiction].
10. Changes to Terms and Conditions
- Updates: We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.
11. Contact Information
- Customer Service: For questions, concerns, or additional information regarding these Terms and Conditions, please contact us at [Phone Number] or [Email Address]. Our customer service team is available [Specify Hours of Operation].