Cancellation

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Cancellations

1. Cancellation Timeframes and Fees:

  • Cancellation More Than 72 Hours Before Pickup: If you cancel your reservation more than 72 hours before the scheduled pickup time, you will receive a full refund of any pre-paid amount, minus a cancellation fee of [Specify Amount or Percentage].

  • Cancellation Within 72 Hours of Pickup: Cancellations made within 72 hours of the scheduled pickup time will incur a cancellation fee of [Specify Amount or Percentage] of the total booking amount. The remaining balance will be refunded to you.

  • No-Show: If you do not show up for your scheduled pickup and have not provided prior notice, you will be charged the full amount of the reservation. No refunds will be issued for no-shows.
     

2. Modification of Reservation:

  • If you need to make changes to your reservation, such as adjusting the pickup time or date, please contact us at least 24 hours before the scheduled pickup. Additional charges may apply based on the changes made.
     

3. Refund Processing:

  • All refunds will be processed to the original payment method within [Specify Number] business days of the cancellation. Please note that your financial institution may take additional time to process the refund.
     

4. Exceptional Circumstances:

  • In the case of emergencies or unforeseen circumstances, please contact our customer service team directly at [Customer Service Contact Information]. We will review these cases on an individual basis and do our best to accommodate your needs.
     

5. Contact Information:

  • For cancellations, modifications, or any questions regarding our cancellation policy, please reach out to us at [Phone Number] or [Email Address]. Our customer service team is available [Specify Hours of Operation].
     

6. Terms and Conditions:

  • By making a reservation with [Limousine Company Name], you agree to adhere to this cancellation policy. For more information, please refer to our full Terms and Conditions available on our website.

Thank you for your understanding and cooperation. We look forward to providing you with a luxurious and comfortable travel experience.